New Mexico Register / Volume XXXVI, Issue 22 / November 18,
2025
This
is an amendment to 16.27.18 NMAC to add Section 24, effective 11/18/2025.
16.27.18.24 ETHICAL
USE OF AI IN COUNSELING AND THERAPY
PRACTICE: Counselors and therapists
must ensure that the use of Artificial Intelligence (AI) in their practice (for
note taking, treatment planning, diagnosing, supervision etc.) aligns with
ethical standards and prioritizes client/supervisee well-being,
confidentiality, and informed consent.
The following rules must be adhered to when incorporating AI tools into
counseling and therapy practices.
A. Informed consent: Clients must be
informed about the use of AI in their treatment, including the type of AI tools
being used, their purpose, and any potential risks or limitations. Clients must provide informed consent before
AI tools are employed in their treatment.
B. Confidentiality and privacy: AI
tools must comply with all relevant privacy laws and regulations (e.g.,
HIPAA). Practitioners are responsible
for ensuring that AI systems protect client data, maintain confidentiality, and
prevent unauthorized access or misuse of sensitive information.
C. Competence and training:
Practitioners must receive adequate training on the use of AI tools and
maintain competence in their application.
This includes understanding how the AI operates, interpreting its
outputs correctly, and recognizing its limitations.
D. Transparency: AI tools should be
used in a manner that is transparent to clients. Practitioners must explain how AI contributes
to the therapy process and be prepared to discuss any AI-generated insights or
recommendations with clients.
E. Human oversight: AI must augment,
not replace, the therapist’s judgment.
Practitioners must maintain human oversight over the therapeutic
process, ensuring that decisions and interventions are ultimately made by the
therapist based on professional judgment and client-specific factors.
F. Bias and fairness: Practitioners
must be aware of and address potential biases in AI algorithms. Efforts should be made to ensure that AI
tools used in practice are free from bias and do not contribute to discriminatory
practices.
G. Accuracy and reliability: AI
tools must be used only if they are proven to be accurate and reliable for the
intended purpose. Practitioners should
regularly review and assess the performance of AI tools to ensure they remain
appropriate for use in therapy.
H. Client/Supervisee autonomy: The
use of AI must respect and support client/supervisee autonomy. Clients must be given the option to opt-out
of the use of AI assistance without any negative impact on the quality of care
provided.
I. Continuous monitoring: Practitioners
should continuously monitor and evaluate the impact of AI on therapy
outcomes. Any adverse effects or ethical
concerns arising from the use of AI should be addressed promptly.
J. Regulatory compliance: The use
of AI in counseling and therapy must comply with all relevant legal and
regulatory standards. Practitioners
should stay informed about evolving regulations and best practices related to
AI in mental health care, including the needs related to liability insurance.
[16.27.18.24 NMAC – N, 11/18/2025]